Privacy Policy

1. Introduction

Welcome to Personal Wings. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

By accessing or using Personal Wings, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

We collect several types of information from and about users of our platform:

2.1 Personal Information

• Name and contact information (email, phone number)
• Account credentials (username and password)
• Profile information and photo
• Payment and billing information
• Communication preferences

2.2 Usage Information

• Course enrollment and completion data
• Learning progress and quiz results
• Platform usage statistics and activity logs
• Device information (IP address, browser type, operating system)
• Cookies and tracking technologies

2.3 User-Generated Content

• Reviews and ratings
• Comments and discussion forum posts
• Assignments and project submissions
• Feedback and survey responses

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our educational services
• To process transactions and send related information
• To personalize your learning experience and recommend courses
• To communicate with you about courses, updates, and promotions
• To respond to your inquiries and provide customer support
• To monitor and analyze usage patterns and trends
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our terms

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, such as payment processing, hosting, analytics, and customer service.

4.2 Instructors

Course instructors may receive information about students enrolled in their courses, including progress and performance data, to facilitate teaching and provide feedback.

4.3 Legal Requirements

We may disclose information when required by law, court order, or government request, or to protect our rights, property, or safety.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Incident response and breach notification procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing of your information for certain purposes
• Withdrawal: Withdraw consent where we rely on consent to process your data

To exercise these rights, please contact us using the information provided in the Contact section below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your activities on our platform. Cookies are small data files stored on your device.

Types of Cookies We Use:

• Essential Cookies: Required for platform functionality
• Performance Cookies: Help us understand how visitors use our site
• Functionality Cookies: Remember your preferences and choices
• Advertising Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our platform.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we no longer need your information, we will securely delete or anonymize it. Factors affecting retention periods include legal obligations, dispute resolution, and business operations.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are under 18, please do not provide any information on this platform.

If we discover that we have collected information from a child under 18 without parental consent, we will promptly delete that information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your jurisdiction.

When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: